> ## Documentation Index
> Fetch the complete documentation index at: https://reseller-docs.wamatrix.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Invoices & payments

> View tenant invoices and payment attempts, including failed payments.

**Sales** has two separate pages for invoices and payments.

<Columns cols={2}>
  <Card title="Invoices" icon="receipt" href="#invoices">
    The bills created for tenants.
  </Card>

  <Card title="Payments" icon="credit-card" href="#payments">
    All payment attempts — successful, pending, failed, and refunded.
  </Card>
</Columns>

<Info>
  A failed payment does not create an invoice. If a tenant says their payment failed, check **Sales → Payments** to see the payment status.
</Info>

## Invoices

**Sales → Invoices** shows all invoices created for tenants.

<Frame caption="The Invoices list, with each invoice's status, amount, and payment method">
  <img src="https://mintcdn.com/reseller-docs/N3dwUQXnwHM07XTT/images/pa/invoices-list.png?fit=max&auto=format&n=N3dwUQXnwHM07XTT&q=85&s=07339875afcfd4e21850135057a5c402" alt="The Invoices list, with each invoice's status, amount, and payment method" width="1630" height="647" data-path="images/pa/invoices-list.png" />
</Frame>

### Invoice details

| Column       | Description                                  |
| ------------ | -------------------------------------------- |
| **Invoice**  | Invoice number                               |
| **Tenant**   | Tenant the invoice belongs to                |
| **Status**   | Current invoice status, such as Open or Paid |
| **Amount**   | Total invoice amount                         |
| **Paid Via** | Payment method used                          |
| **Issued**   | Date the invoice was created                 |

### View an invoice

<Frame caption="An invoice's detail page, with its details, the tenant, the pricing breakdown, and line items">
  <img src="https://mintcdn.com/reseller-docs/N3dwUQXnwHM07XTT/images/pa/invoice-detail.png?fit=max&auto=format&n=N3dwUQXnwHM07XTT&q=85&s=1962e867abf9696eb286f62c15bf9045" alt="An invoice's detail page, with its details, the tenant, the pricing breakdown, and line items" width="1621" height="744" data-path="images/pa/invoice-detail.png" />
</Frame>

Open the row menu to access the following options:

| Option           | What it does                           |
| ---------------- | -------------------------------------- |
| **View Details** | View the invoice details in the panel. |
| **View PDF**     | Open the invoice PDF in a new tab.     |
| **Download PDF** | Download the invoice PDF.              |

The invoice details page includes **Invoice Details**, **Tenant**, **Billing Details**, and **Line Items**.

## Payments

**Sales → Payments** shows all payment attempts made by tenants.

<Frame caption="The Payments list, showing captured and failed attempts with their reference and method">
  <img src="https://mintcdn.com/reseller-docs/N3dwUQXnwHM07XTT/images/pa/payments-list.png?fit=max&auto=format&n=N3dwUQXnwHM07XTT&q=85&s=fd4bd64e0f97626e70e15f25758e1f80" alt="The Payments list, showing captured and failed attempts with their reference and method" width="1622" height="779" data-path="images/pa/payments-list.png" />
</Frame>

### Payment details

| Column        | Description                                   |
| ------------- | --------------------------------------------- |
| **Tenant**    | Tenant who made the payment attempt           |
| **Status**    | Current payment status                        |
| **Amount**    | Amount of the payment attempt                 |
| **Paid Via**  | Payment gateway or payment method used        |
| **Method**    | Payment method, such as card or bank transfer |
| **Reference** | Payment reference provided by the gateway     |
| **Attempted** | Date and time of the payment attempt          |

### Payment status

| Status       | Description                                            |
| ------------ | ------------------------------------------------------ |
| **Captured** | Payment was successfully received.                     |
| **Pending**  | Payment was started but has not been completed.        |
| **Failed**   | Payment was not completed and no payment was received. |
| **Refunded** | Payment was received and later refunded to the tenant. |